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Section Innovation in Education

Reconceptualizing Consumer Legal Protection and the Status of P2P Lending Fintech Operators in Indonesia


Rekonseptualisasi Perlindungan Hukum Konsumen dan Kedudukan Penyelenggara Fintech P2p Lending di Indonesia
Vol. 27 No. 4 (2026): October:

Gatot Siswa Adiyatna (1), Diyan Isnaeni (2), Moh. Muhibbin (3)

(1) Program Pascasarjana, Magister Hukum, Universitas Islam Malang, Indonesia
(2) Program Pascasarjana, Magister Hukum, Universitas Islam Malang, Indonesia
(3) Program Pascasarjana, Magister Hukum, Universitas Islam Malang, Indonesia
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Abstract:

General Background: The rapid expansion of peer-to-peer lending in Indonesia has generated complex regulatory challenges involving platform responsibility, contractual relationships, borrower safeguards, and lender risk allocation. Specific Background: Licensed platforms operate as digital intermediaries within tripartite relationships, while abusive debt collection, illegal operators, information asymmetry, and credit-default allocation create significant concerns for platform users. Knowledge Gap: Existing regulation leaves uncertainty regarding responsibility for lender losses, particularly when default arises from deficient credit scoring, fraud, or platform misconduct. Aims: This study examines the juridical position and responsibilities of licensed and unlicensed P2P lending operators and formulates a prescriptive framework for borrower and lender protection through normative legal research using statutory and conceptual approaches. Results: Licensed operators qualify as Other Financial Services Institutions and platform providers, maintain a mandate relationship with lenders, and bear vicarious liability for unlawful debt-collection practices. Unlicensed operators constitute financial-sector offenders whose agreements are void ab initio and unenforceable under the Ex Turpi Causa doctrine. Safeguards comprise preventive mechanisms, including CAMIL restrictions, SupTech, interest-rate limits, and Escrow and Virtual Accounts, alongside LAPS SJK, OJK sanctions, civil remedies, and integrated criminal enforcement. Novelty: The study proposes a mandatory Protection Fund to address lender exposure to default associated with platform fraud or negligence. Implications: This framework clarifies platform accountability while providing a regulatory basis for more balanced safeguards for borrowers and lenders.


Highlight:



  • Licensed platforms function solely as digital intermediaries within tripartite contractual relationships.

  • Unlicensed operators’ agreements are void ab initio and unenforceable under the Ex Turpi Causa doctrine.

  • A mandatory fund is proposed to address lender default-risk allocation gaps.


Keywords: Consumer Protection, P2P Lending, Platform Provider, Vicarious Liability, Protection

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