Keywords
Analytical Hierarchy Process (AHP)
Key Performance Indicator (KPI)
How to Cite
Abstract
This study uses the Supply Chain Operation Reference (SCOR) and Analytical Hierarchy Process
(AHP) methods. From the result of research using Supply Chain Operation Reference (SCOR) method and Analytical Hierarchy Process (AHP) produced 27 KPI where for plan perspective there are 4 KPI consisting of reliability 2 KPI, responsiveness 2 KPI. For a source perspective there are 8 KPI consisting of reliability 4 KPI, responsiveness 2 KPI, Flexibility 2 KPI. Make perspective there are 7 KPI consisting of reliability 3 KPI, responsiveness 2 KPI, flexibility 2 KPI. For a delivery perspective there are 5 KPIs that consist of 3 KPI reliability, 2 KPI responsiveness. Then for the return perspective there are 4 KPI consisting of 2 KPI reliability, 2 KPI responsiveness. Then with the Analytical Hierarchy Process (AHP) method produced a delivery perspective is the perspective with the highest level of importance on the supply chain performance of PT. MSM. With the results of this performance measurement can be used as a benchmark for the company to get optimal performance.
References
Mega Maranda Suwandi, I. B. R. (2017). Pengukuran Kinerja Instansi Pemerintah Dalam Perspektif Value For Money.
Sartika Lestari, Zainal Abidin, S. S. (2016). Analisis Kinerja Rantai Pasok Dan Nilai Tambah Produk Olahan Kelompok Wanita Tani Melati Di Desa Tribudisyukur Kecamatan Kebun Tebu Lampung Barat.
Sarah Azmiyati1, S. H. (2016). Pengukuran Kinerja Rantai Pasok pada PT. Louserindo Megah Permai
Menggunakan Model SCOR dan FAHP.
Maulidiya, N. S., Setyanto, N. W., & Yuniarti, R. (2014). Pengukuran Kinerja Supply Chain Berdasarkan
Proses Inti Pada Supply Chain Operation Reference ( SCOR ) ( Studi Kasus Pada PT Arthawenasakti Gemilang Malang ) Performance Measurement Supply Chain Based On Core Process Of Supply Chain Operation Reference.
This work is licensed under a Creative Commons Attribution 4.0 International License.