NURCAYANI, A.; SRIYONO, S. Boosting Global Customer Loyalty through E-CRM and Digital Marketing Strategies: Meningkatkan Loyalitas Pelanggan Global melalui E-CRM dan Strategi Pemasaran Digital. Indonesian Journal of Innovation Studies, [S. l.], v. 25, n. 1, p. DOI 10.21070/ijins.v25i1.1106, 2024. DOI: 10.21070/ijins.v25i1.1106. Disponível em: https://ijins.umsida.ac.id/index.php/ijins/article/view/1106. Acesso em: 12 apr. 2025.