FIRDAUS, M. Z. Z. .; CAHYANA , A. S. . Innovative Service Quality Boosts Patient Satisfaction: Kualitas Layanan yang Inovatif Meningkatkan Kepuasan Pasien. Indonesian Journal of Innovation Studies, [S. l.], v. 25, n. 4, p. 10.21070/ijins.v25i4.1182, 2024. DOI: 10.21070/ijins.v25i4.1182. Disponível em: https://ijins.umsida.ac.id/index.php/ijins/article/view/1182. Acesso em: 5 jun. 2025.