Arisandi, R.R., Sumarno, S. and Setiawan, H. 2023. Comment Sentiment Analysis of JNE Using K-Nearest Neighbor (KNN) Method on Twitter. Indonesian Journal of Innovation Studies. 23, (Jul. 2023), 10.21070/ijins.v22i.883. DOI:https://doi.org/10.21070/ijins.v22i.883.