[1]
Gani, S. and Sumarmi, W. 2019. Improved Service Quality for Purchasing Leather Bags Using the Canoe Method and Quality Function Deployment: Peningkatan Kualitas Layanan Terhadap Pembelian Tas Kulit Menggunakan Metode Kano dan Quality Function Deployment. Indonesian Journal of Innovation Studies. 6, (Apr. 2019). DOI:https://doi.org/10.21070/ijins.v6i0.128.