IHSANANDA, N.; SAFIRIN, M. T.; SYAIFULLAH, H. Prioritizing Customer Loyalty Strategies Using Customer Journey Mapping and Analytic Hierarchy Process. Indonesian Journal of Innovation Studies, [S. l.], v. 26, n. 4, p. 10.21070/ijins.v26i4.1672, 2025. DOI: 10.21070/ijins.v26i4.1672. Disponível em: https://ijins.umsida.ac.id/index.php/ijins/article/view/1672. Acesso em: 5 dec. 2025.